CEO, The Feels Good Company
Mark saw a shift in the way people run and operate their businesses while studying in 2011. As long as sales were made, business owners couldn’t care less about their customers. Customer satisfaction was no longer important; in fact, they’d gotten very good at ignoring it.
The Feels Good Company arose as a result of this transition. It was established on the concept of “inbound,” which states that “people and businesses need better digital solutions that can guarantee beneficial outcomes for both individuals.”
Today, the inbound movement continues to empower Kenyan businesses by offering incredible digital solutions such as cloud-based software and web apps.